Shipping & Delivery

Buyazy provides free shipping on all United States orders and dispatches most orders within 1–3 business days. Delivery times depend on the product and warehouse location, with estimated delivery windows shown on every product page before you order. Once your order ships, we email you tracking details so you can follow its progress.

Shipping at a glance

  • Free shipping. All United States orders ship free, with no minimum spend.
  • Fast dispatch. Orders are usually dispatched within 1–3 business days after payment is approved.
  • Tracking included. Tracking information is emailed as soon as your order ships.
  • Multiple shipments. Orders containing different product types may arrive in separate parcels at no additional cost.

Estimated delivery times

  • In-stock items (local warehouse): Approximately 2– 6 business days after dispatch.
  • New arrivals: Approximately 3-8 business days after dispatch.

Delivery estimates are provided in good faith but are not guaranteed. Weather events, carrier delays, customs processing, and peak shopping periods may occasionally extend delivery times.

Tracking your order

Once your order is dispatched, we email a tracking number to the address used when placing your order.

  • Tracking may take up to 48 hours to begin showing movement.
  • A "Label Created" status for the first day or two is normal.
  • International tracking updates may take longer to appear.

Address accuracy

Please ensure your shipping address is complete and correct before placing an order. If you notice an error, contact support@buyazy.com immediately. We can often correct an address before the parcel leaves the warehouse, but changes may not be possible after dispatch.

Delays, lost parcels, and delivery issues

  • Delayed parcels. Contact us if tracking has not updated for 5 business days (United States) or 8 business days (international orders).
  • Lost parcels. If a parcel has not arrived within 25 business days of dispatch and the carrier confirms it is lost, you may choose a replacement or a full refund.
  • Marked delivered but missing. Check around the property, with household members, and with neighbours, then contact us within 7 days of the delivery scan.
  • Damaged in transit. Photograph the damage and keep all packaging materials. We will help resolve the issue in accordance with our Refund & Returns Policy.

Need help?

If you have any shipping questions, email support@buyazy.com and include your order number. Our team will be happy to assist.